Command Center

Department of Urology · Michigan Medicine

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KPI DashboardActivity & financial metrics Surgical YieldConversion & outcome rates Urology BizIQTableau analytics & KPIs Operating CasesCase volumes & OR utilization OR DashboardMonthly surgical metrics No-Show ImprovementPredictive analytics Provider SchedulesCoverage & availability Staffing & Org ChartsAdmin roster & structure Faculty Pulse SurveySatisfaction & engagement KnowledgebaseComplete dept. reference Urodynamics EducationPatient prep guide Strategic Roadmap3-year vision & KPI targets 100-Day ReportAccomplishments & metrics Key ProjectsGoals & milestones Urology WebsiteDepartment redesign Finance & TransfersMonthly reconciliation Skills & AutomationAI-powered workflows DevelopmentFundraising & advancement MarketingComms & branding
Provider Productivity
Financial Forecasting
Patient Satisfaction
CDA ScheduleWeekly cadence & locations
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Monday
Priorities & Tasks
AMStaff meetings & priority-setting
PMEmail & administrative work
Standing staff meetings should not be moved without permission. Schedule into PM email time only with approval.
Tuesday
Flex · Onsite
AllOnsite meetings at Taubman or NCRC
Preferred day for regular visits to offsite locations: Clinics, ORs, MPUs, Muskegon, Chelsea.
Wednesday
Virtual + Onsite
AMVirtual meetings
PMOnsite meetings at NCRC
Thursday
Taubman · All Day
AllOnsite & virtual meetings at Taubman
Friday
Recap & Flex
AMRecap & leadership communication
PMFlex time & staff engagement
Partially blocked from meetings outside Urology leadership. Friday PMs occasionally reserved for staff engagement events.
Scheduling requests: Please respect blocked time. If you need to schedule into protected blocks, reach out to Tyler directly for approval.
Quarterly rotation: Onsite locations will rotate as needed to ensure in-person meetings with all staff at both Taubman and NCRC at least once per quarter.